They Automated Tickets. We Freed Teams.
Most platforms bolt AI onto legacy ticketing. Lobbi was built from day one around a different idea: AI handles the repetitive, so humans can do the remarkable.
Lobbi vs Chatwoot
Everything Chatwoot does — plus voice AI and the philosophy to match. AI handles routine queries across every channel, not just chat.
Chatwoot is a solid open-source chat platform. But it has zero voice capability — no phone calls, no IVR, no voice AI. If your customers pick up the phone, Chatwoot cannot help.
Lobbi vs Zendesk
Zendesk added AI to a ticketing system. Lobbi was born AI-first — built to take the repetitive off your team, not just faster ticket routing.
Zendesk is a legacy ticketing system that added AI as an afterthought. Lobbi was built AI-first with real-time voice, agentic reasoning, and knowledge retrieval baked into every interaction.
Lobbi vs Intercom
Intercom automates chat. Lobbi automates the repetitive across voice, chat, SMS, WhatsApp, and email — so your team handles what matters.
Intercom excels at in-app messaging but treats voice as an afterthought. Lobbi was built for omnichannel from day one — real-time voice AI, IVR menus, call recording, and seamless handoffs.
Lobbi vs Freshdesk
Freshdesk splits voice, chat, and CRM into separate products. Lobbi unifies everything — one AI handling the repetitive, one team handling the remarkable.
Freshdesk splits voice into a separate product (Freshcaller), chat into another (Freshchat), and CRM into yet another (Freshsales). Lobbi unifies everything in a single platform with a single price.
Ready to See the Difference?
AI for the repetitive. Humans for the remarkable. See how Lobbi compares with your own use cases.
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