Every Industry Has Repetitive Work.
We Handle It.
Your industry has conversations that happen on repeat — order tracking, appointment scheduling, account inquiries, policy questions. Lobbi handles them with industry-specific AI, so your team focuses on the work that builds relationships.
Your Industry's Repetitive Work Is Different. We Know.
A telecom provider and a law firm have fundamentally different routine conversations. Generic AI forces you to start from zero. Lobbi knows what to automate in your sector.
Pre-Built Taxonomy
Categories, topics, and labels specific to your industry's repetitive work — applied from a template when your environment is created, ready to refine.
Industry-Ready AI
Bot templates and reusable prompt components for sectors such as telecom, e-commerce, banking, and healthcare give your AI a head start on routine questions and escalation patterns. Your team handles only what the AI can't.
Fast Deployment
Standard implementations go live in 1–2 weeks. Industry templates mean your AI starts with the right structure — so your team focuses on the remarkable sooner.
Explore Your Industry
Select your industry to see which repetitive conversations Lobbi automates — and what your team gets to focus on instead.
Telecom & MVNO
SIM activations, plan changes, network issues, and billing support at scale.
E-commerce
Order tracking, returns, product questions, and post-purchase support.
Healthcare
Appointment questions, patient inquiries, and privacy-conscious communication.
Financial Services
Account inquiries, investment support, and regulatory-compliant conversations.
Insurance
Claims intake, policy questions, renewals, and first notice of loss automation.
Travel & Hospitality
Booking changes, cancellations, loyalty programs, and real-time travel disruption support.
SaaS & Technology
Technical support, onboarding, subscription management, and bug report triage.
Education
Enrollment inquiries, student support, course information, and admissions assistance.
Utilities & Energy
Outage reporting, billing inquiries, meter readings, and service connections.
Government & Public Sector
Citizen services, permit inquiries, public information, and multilingual support.
Automotive
Service scheduling, recall questions, parts inquiries, and dealership support.
Oil & Energy
Field operations support, safety reporting, supplier coordination, and compliance inquiries.
Entertainment & Cinema
Ticket bookings, showtimes, event inquiries, and membership management.
Banking
Account services, fraud reports, loan inquiries, and secure account support.
Retail
Store inquiries, loyalty programs, product availability, and omnichannel returns.
Real Estate
Property inquiries, viewing scheduling, tenant support, and maintenance requests.
Logistics & Transport
Shipment tracking, delivery scheduling, claims processing, and driver support.
Manufacturing
Order management, quality assurance, supplier communication, and warranty support.
Hospitality & Food Service
Reservations, menu inquiries, delivery coordination, and customer feedback.
Legal Services
Client intake, case status updates, appointment scheduling, and document requests.
Media & Publishing
Subscription management, content access support, and advertiser inquiries.
Nonprofit & NGO
Donor support, volunteer coordination, beneficiary inquiries, and campaign questions.
Aviation
Flight status, rebooking, baggage tracking, loyalty programs, and disruption management.
Pharmacy
Prescription refills, medication inquiries, insurance verification, and delivery scheduling.
Fitness & Wellness
Membership management, class bookings, trainer scheduling, and billing support.
What Every Industry Gets
Regardless of your sector, Lobbi provides a full-stack AI contact center with these core capabilities.
Omnichannel Support
Voice, webchat, SMS, WhatsApp, and email in a single platform. Customers choose their channel, agents see one unified view.
AI-First Resolution
AI agents handle conversations autonomously using your knowledge base, tools, and business rules. Human agents step in only when needed.
Real-Time Voice AI
Natural voice conversations powered by ElevenLabs. IVR menus, call recording with transcription, queue callbacks, and handoff to human agents — with a safety net when a transfer goes unanswered.
Analytics & Taxonomy
AI-powered ticket categorization with industry-specific labels. First contact resolution, survey scores, and low-score reasons show what your customers contact you about — and where to improve.
Don't See Your Industry?
Lobbi works for any sector. Our AI adapts to your terminology, workflows, and compliance requirements. Talk to us about your specific needs.