AI Contact Center
for Real Estate
Every missed call is a missed listing. Lobbi answers every inbound inquiry 24/7, qualifies buyer intent, books viewings automatically, and routes hot leads to the right agent — so your team closes deals instead of answering the same questions repeatedly.
Never miss a property inquiry again.
Customer Service Challenges in Real Estate
Property professionals lose deals not because of bad listings — but because of slow response times, unqualified follow-up, and agents stretched too thin.
Inquiries Arrive at All Hours
Buyers and renters browse listings evenings and weekends. By Monday morning, the hot lead has already booked a viewing with a competitor who responded first.
Agents Buried in Repetitive Questions
Floor area, parking spaces, pet policies, available dates — the same questions asked dozens of times a day. Agents spend hours fielding calls that never turn into viewings.
Poor Lead Qualification at Scale
Without a structured intake process, agents waste time on tire-kickers — people who aren't pre-approved, aren't serious, or are looking in a price bracket 40% below your portfolio.
Landlord and Tenant Communication Overload
Property managers juggle maintenance requests, lease renewal questions, rent payment inquiries, and inspection scheduling across dozens of tenants and multiple landlords simultaneously.
How Lobbi Transforms Real Estate Customer Service
Lobbi's AI works as a tireless front desk — qualifying every lead, booking every viewing, and escalating only the conversations that need a human agent.
24/7 Inbound Inquiry Handling
Lobbi's voice AI answers every call — at 2am on a Saturday, during a busy open house, or while every agent is with a client. No voicemail, no missed opportunities.
Structured Lead Qualification
The AI asks about budget, timeline, financing status, and property requirements — scoring each lead so agents spend time only with serious buyers and qualified renters.
Automatic Viewing Scheduling
Qualified leads book directly into your agents' calendars during the conversation. No back-and-forth emails, no scheduling assistant needed.
Outbound Follow-Up Campaigns
Lobbi's outbound AI re-engages cold leads with personalised WhatsApp or SMS messages, sends post-viewing surveys, and reminds leads about upcoming open houses.
Property Manager Support Channel
Tenants submit maintenance requests, track repair status, and ask lease questions via WhatsApp or webchat. The AI handles routine requests and escalates emergencies to the right team.
Inquiry Analytics by Property
See which listings generate the most calls, which questions come up most often, and where leads drop off in the funnel — so you can refine listings and pricing with real data.
Common Real Estate Use Cases
Specific scenarios where Lobbi saves time, converts more leads, and reduces the manual workload on your property team.
Listing Inquiry Qualification
A buyer calls about a listing. Lobbi confirms property details, asks about budget and financing, and routes only serious buyers to the listing agent.
Weekend & After-Hours Viewing Booking
Prospects browse on Sunday, Lobbi answers immediately and books the Tuesday evening slot — no wait until Monday morning.
Post-Viewing Follow-Up
The AI sends a personalised WhatsApp 24 hours after a viewing: feedback request, answer to questions raised during the visit, and a gentle nudge toward next steps.
Open House Outbound Campaign
Lobbi calls or messages leads in your CRM to announce a new open house, gauge interest, and register attendees automatically.
Maintenance Request Triage
Tenants report issues via WhatsApp. The AI classifies urgency, creates a work order, and updates the tenant on expected resolution time — no property manager involvement for routine repairs.
Lease Renewal Reminders
Lobbi proactively contacts tenants approaching lease expiry, answers renewal questions, and flags non-responsive tenants to the property manager with enough lead time to re-list.
Frequently Asked Questions
Common questions from real estate agencies and property managers evaluating Lobbi.
Can Lobbi handle property inquiry calls outside business hours?
How does Lobbi qualify real estate leads automatically?
Can Lobbi send automated viewing reminders and follow-ups?
Does Lobbi integrate with real estate CRM systems?
How quickly can a real estate agency go live with Lobbi?
Ready to Transform Your Real Estate Contact Center?
Stop losing leads to slow response times. Let Lobbi's AI handle inquiries, qualify prospects, and book viewings around the clock.